Thank you for your purchase at ABI Exclusive! We strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not satisfied with your product(s), we offer a return policy to make the process as smooth as possible. Here are the key points of our return policy:
1.Return Conditions:
- Products can be returned within [14] days of receiving the order.
- Returned products must be unused, undamaged, and in the original packaging.
2.How to Return:
- Please contact us via info@abi-exclusive.com to arrange a return shipment.
- Make sure to fill out the return form included with your order.
3.Refunds:
- Once we have received and inspected your returned product(s), we will process a refund for the full purchase amount, excluding shipping costs.
- Refunds will be issued via the original payment method.
4.Exceptions:
- Products that are personalized or custom-made cannot be returned unless there are manufacturing defects.
For further questions or concerns about our return policy, feel free to contact us. We're here to help!